Onboarding
Getting Started with Your Booking System
Welcome to Activebooker! This guide will walk you through the essential setup steps to get your venue ready for bookings. Each step includes a brief explanation and links to detailed articles for more information.
1. Create Your Franchise
Your franchise represents your business in the system. This is the first step before adding locations and services.
2. Enter Location Information
Ensure your venue’s address and contact details are correct. This information will appear in customer communications.
3. Add Lanes and Booking Types
Lanes are the bookable spaces in your venue, you can add multiple and assign different activities to each, such as indoor golf simulators or axe throwing rooms. Booking Types define how customers can book (e.g., per duration or events).
4. Set Up Payment & Invoices
Configure payment settings and invoices to ensure smooth transactions.
5. Configure Email Settings
Set up your email sender address to ensure customers receive confirmations and reminders.
6. Enable Waivers (Optional)
If your venue requires waivers, you can enable them and customize the text.
7. Set Up League Management (Optional)
If your venue runs leagues or competitions, enable and configure this feature.
Next Steps
Once these steps are complete, your system will be ready for a follow-up configuration call. If you need assistance, contact us at info@activebooker.com.